I used to be interviewed for this wonderful article within the New York Occasions about why measuring worker happiness is essential but additionally very tough.

Right here’s the central quote:

So, the place’s the disconnect? Are surveys the flawed instrument? Are staff not telling their managers the reality about their dissatisfactions? Or are the bosses not listening?

The reply is a little bit of all the above, stated Alexander Kjerulf, co-founder of Heartcount, which creates software program designed to measure worker happiness. “The standard method has turn out to be a rote train that’s performed as a result of everybody does it,” Mr. Kjerulf. “However few individuals truly see any worth in it — and that goes each for workers and administration.”

He famous that the surveys too usually are too lengthy and performed too sometimes. Workers fear they’ll face retribution for damaging responses, and corporations don’t act on the suggestions they obtain.

That’s the issue in a nutshell – corporations usually measure the flawed issues after which make every little thing worse by not performing on the info staff provide.

That’s the reason we created Heartcount, which is the most effective instrument for measuring how comfortable staff are at work.

Associated